Robert M. Hayes has served as President and CEO of Community Healthcare Network (CHN) since 2015. CHN operates 14 federally qualified health centers in New York City providing integrated care to 85,000 patients annually.

Mr. Hayes has deep experience in leading mission-driven organizations that advocate for and deliver, both locally and nationally, direct services to people in need. Mr. Hayes founded and led the National and New York Coalitions for the Homeless, winning the nation’s first Right to Shelter court ruling and battling to remedy many of the upstream causes of homelessness. This included leading litigation and other advocacy campaigns to address the shortage of supportive housing for people with mental illness, substance abuse, and HIV/AIDS. Mr. Hayes’s advocacy also forced increases in protective and preventive services for families in need.

More recently, Mr. Hayes served as President of the Medicare Rights Center, a non-profit organization supporting consumer interests in national and state debates over issues of healthcare and aging. He also oversaw consumer protection for more than two million Americans with Medicare as the Senior Vice President for Health Quality at Universal American Corp. Mr. Hayes has also practiced law with firms in New York and Maine, including Sullivan & Cromwell and O’Melveny & Myers.

Mr. Hayes has an unwavering commitment to social justice and issues of equity. He is a MacArthur Foundation Fellow and has been awarded honorary degrees by 11 colleges and universities. Mr. Hayes is a graduate of Georgetown University and the New York University School of Law.

Taisha Benjamin, M.D., is the Chief Medical Officer and Vice President of Medical Affairs at Community Healthcare Network. Dr. Benjamin is a Board-Certified Pediatric Physician, with an extensive amount of years spent as a community Pediatrician, working to provide high-quality patient care that fellow providers and staff can use, in a team-based care model. She is a proven leader with excellent interpersonal and communication skills.

Dr. Benjamin completed her undergraduate degree at ​The City College of the City University of New York in biology and her medical degree at the Albert Einstein College of Medicine. She attended the Morgan Stanley Children’s Hospital of New York – Columbia for her residency program in Pediatrics.

In her career, Dr. Benjamin has worked as a Pediatric Intensive Care Hospitalist, a Pediatric Ambulatory Care Doctor, as well as in administrative positions within CHN, such as the Medical Director and the Director of Pediatrics. She has also been awarded for her success as a doctor, such as the Trusted Messenger Award, the Patient’s Choice Award and America’s Most Honored Doctor.

Daniel Napolitano, M.D. is Community Healthcare Network’s first Chief Population Health Officer. He holds a medical degree from Rutgers New Jersey Medical School and completed his residency at the Mount Sinai Downtown Residency in Urban Family Medicine.

Dr. Napolitano  served at CHN until 2016 as a family physician and Deputy Chief Medical Officer. Since then, he worked at the Institute for Family Health and Mount Sinai Hospital System as Vice President of Population Health for the Institute and Director of Inpatient Services for Family Medicine at Mount Sinai Hospital.

Michelle Johnson joined Community Healthcare Network in 2021 as its first Chief Diversity and People Officer. She earned her BA in American Government from the University of Virginia and her JD from Widener University School of Law (Wilmington Campus). She is a New York licensed attorney who has primarily worked in the nonprofit sector specializing in diversity, equity and inclusion, labor/employment law, Title IX, discipline, collective bargaining/union procedures, compliance, investigations, and training/development.

Prior to joining CHN, Ms. Johnson was the Senior Director of Diversity, Inclusion, and Community Engagement for Westchester Medical Center Health Network. She also served as the Chief Diversity Officer/Director, Employment Equity and Diversity/Title IX Coordinator at William Paterson University. After serving as a law clerk with the Superior Court of New Jersey and as an associate attorney with a civil defense firm, Ms. Johnson spent eight years as senior counsel with the New York City Department of Education.

Alan Wengrofsky is the Chief Financial Officer and Executive Vice President for Community Healthcare Network. He is a certified public accountant (CPA) licensed in the state of New York since 1993 and began his career with Loeb & Troper, LLC. where he specialized in not-for-profit and healthcare accounting.

Prior to coming to Community Healthcare Network, Mr. Wengrofsky was the CFO of a nursing home chain with annual revenue of $500 million dollars. He currently serves as a member of the finance committee of a private school and has previously served on the board of a not-for-profit agency.

Susan Yee joined Community Healthcare Network as the AVP of Community Health & Clinical Operations in 2016. Susan is a public health practitioner and healthcare administrator with over 15 years of experience in strategic planning, operations and process improvement, organizational development, program implementation and evaluation.

Prior to assuming her current role at CHN, Susan served as the Director of Quality Improvement and Strategy at New York University School of Medicine. She was also the Associate Director of Programs and Services at the Charles B Wang Community Health Center and the Deputy Director of Clinical Systems Improvement Unit at the New York City Department of Health and Mental Hygiene. Additionally, she has worked as an independent consultant for numerous non-profits in New York City.

Susan holds a Master in Health Administration with a concentration in Health Policy from the University of Washington and Doctorate in Public Health from SUNY Downstate Medical Center. Her interest is focused on reducing health disparities, improving childhood and adolescent health and advancing the field of dissemination and implementation research.

Mavis Pacheco, MSN, RN, is Community Healthcare Network’s Chief Health Information Officer, overseeing CHN’s Data and Informatics teams. She has 12 years of experience with community health and joined CHN in 2011 as a staff RN, working her way to the positions of RN Manager and Director/AVP of Informatics, as well as overseeing Population Health strategy for several years. Prior to joining CHN, Mavis works as a Clinical Quality Manager at Public Health Solutions, MIC Centers.

Mavis has a special interest in bridging the gap between healthcare and technology, leveraging technology to support efficiency and promote positive patient experience and outcomes. She believes the “behind the scenes” battle and dedication from health information technology teams is a key contributor to improve the quality of care, improve patient engagement in their care, reduce costs of care, determine at-risk populations/areas, administer prevention strategies, improve patient safety, facilitate interdisciplinary care, improve/promote access and equity, making data driven decisions, and so much more. She is dedicated to continuing the evolution of technology in healthcare at CHN.

Kate Shanks has more than 20 years of experience managing IT operations and data analysis projects in non-profit and government sectors. Prior to joining CHN, Kate worked for the Office of the National Coordinator for Health IT at Health and Human Services. Before that, she worked on a mayoral initiative at the NYC Department of Health and Mental Hygiene assisting FQHCs throughout New York City with the transition from paper to electronic health records. Kate holds Master’s degrees from the University of Sydney and the University of Chicago.

An advocate for quality healthcare for everyone throughout his career, Luis Freddy Molano, MD, worked as a family practitioner in South and Central America prior to joining Community Healthcare Network in 1989. Initially a health educator at our Community League Health Center and the Bronx Health Center, Dr. Molano went on to become Center Director at our Bronx Health Center for 12 years while simultaneously acting as Project Coordinator for the Adolescent Mobile Program and HIV Testing Program.

Dr. Molano then became Associate Executive Director for Women’s Health and the HIV Prevention Programs where he started and implemented one of the most successful HIV programs that integrated HIV counseling and testing with women’s health. As a result of his efforts he was named Assistant Vice President of HIV Programs and Services, a role he filled for six years before being named Vice President of HIV Programs and Services in 2010. Dr. Molano is a respected voice on HIV issues, presenting at conferences including the US Conference on AIDS, Office of Population Affairs as well as state and city wide forums.

He has also written and published in medical journals like the American Journal of Preventive Medicine and The W-Path (Transgender Health Forum) among others. In addition, he is a Board Member of the Family Planning Advocates of New York State; on the Board of Trustees of the National Association of People with AIDS (NAPWA); sits on the New York City HIV Planning Council – Needs Assessment Committee and has served on the NYS Prevention Planning Group and the NYS AIDS Services Delivery Consortium and is a former member of the International AIDS Society. He is fluent in Spanish and English.

Dorothy Farley is a licensed clinical social worker (LCSW-R) who received her master’s degree in social work from the Hunter College School of Social Work.

While she assumed the position of Vice President of Social Services in 1999, she began her career at CHN managing a teen program and would later become a center Social Worker. She has extensive experience in coordinated care delivery and social services.

In her time at CHN, Ms. Farley has overseen the successful transition of the organization’s COBRA Case Management Program from a fledging one team service in the Bronx to one of the largest COBRA CFP Programs in the state.

This award-winning program enabled CHN to successfully transition to a New York State Health Home Lead in Brooklyn & Queens. Ms. Farley also oversaw the integration of the Article 31 Licensed Behavioral Health and Social Services program, which allows patients to receive their medical, behavioral and social services all in the same clinic. She currently sits on the Integration of Care Committee as a voting member of the HIV Health & Human Services Planning Council of New York City.

Christine Rutkoski is the Vice President of Development at Community Healthcare Network. She holds a Master’s Degree in Public Administration with a focus on Nonprofit Management from the Marxe School of Public and International Affairs at Baruch College and a B.A. in Journalism and Women’s Studies from the University of Massachusetts – Amherst.

Christine joined CHN in 2008 as a Development Associate, earned the title of Director of Development in 2015 and was named Vice President of Development and External Affairs in 2018. Prior to working at CHN, she worked for a pediatric-focused non-profit within Bellevue Hospital. Christine has over a decade of experience in grant writing, fundraising, and communications, including the development and management of large scale public grants and innovative, privately-funded initiatives.

Marlene K. Smoot joined Community Healthcare Network as Regional Director in 2017. Marlene is a healthcare administrator and with over 20 years of experience in clinical operations, strategic planning, process improvement, organizational development, project management, coaching and leadership development.

Prior to assuming her current role at CHN, Marlene served as the Deputy Director at Ryan-NENA Community Health Center. She was also the Manager of Practice Operations at ColumbiaDoctors. Marlene also completed an Administrative Residency at North Shore University Hospital/Northwell Health. Additionally, she has worked as a medical assistant at Montefiore Medical Center in the Department of Pediatrics.

Marlene holds a Master in Public Health with a concentration in Health Policy and Management from the Mailman School of Public Health at Columbia University. She also holds a Bachelor of Arts in Political Science from Columbia College at Columbia University in the City of New York. Her interests are focused on working with a team to provide quality healthcare to all New Yorkers and in particular those persons who are marginalized.

Karlo Francis is one of the Directors of Care Coordination for Community Healthcare Network’s Health Homes program. Karlo joined Community Healthcare Network in 2013 and has been instrumental in bringing a combination of clinical skills and over 10 years of international hospitality management experience to CHN’s Health Homes care coordination program.

In the role of Director of Care Coordination, Karlo is responsible for overseeing the operation of CHN’s Care Management Agency (CMA). The CMA being imbedded within the Health Home lead, while also subcontracted to two other lead Health Homes, provides Karlo with the opportunity to direct operations with full understanding of both the Lead Health Home and Care Management Agency perspective. Under the Population Health umbrella, Karlo collaborates with interdisciplinary teams to help CHN develop processes to achieve the goal of providing integrated services geared towards team collaboration and patient engagement in care. Karlo has been tapped as a presenter and panelist to share his knowledge on integrated care by NYS Care Management Coalition, Primary Care Development Corporation (PCDC) and Center for Health Care Strategies.

Karlo received his Bachelor of Science in Social Work from Mercy College and his Master of Science in Social Work from Lehman College.